Expectations dashed
I recently joined a community and was delighted to receive an email from one of the co-founders welcoming me. It felt like a personalized email written just for me. It said that if I had any questions or feedback that [...]
Tips for making your community profitable
Online communities are seen as the go-to hub for members to interact and share knowledge. A way of delivering information to members. When evaluating community software, we often look at the outlay as an expense rather than as a profit [...]