Expectations dashed
I recently joined a community and was delighted to receive an email from one of the co-founders welcoming me. It felt like a personalized email written just for me. It said that if I had any questions or feedback that [...]
I recently joined a community and was delighted to receive an email from one of the co-founders welcoming me. It felt like a personalized email written just for me. It said that if I had any questions or feedback that [...]
My daughter recently did work experience with an amateur acting group. She helped with the costumes and, at the last minute, got a cameo role because one of the actors came down with Covid. I noticed how having an audience [...]
Online communities are seen as the go-to hub for members to interact and share knowledge. A way of delivering information to members. When evaluating community software, we often look at the outlay as an expense rather than as a profit [...]