Expectations dashed
I recently joined a community and was delighted to receive an email from one of the co-founders welcoming me. It felt like a personalized email written just for me. It said that if I had any questions or feedback that [...]
7 Strategies to encourage engagement in online communities
Create valuable and engaging content that resonates with your community. Encourage participation by asking questions and starting discussions. Initiating discussions will help people feel included and make them more comfortable contributing. Be prompt and personal in responding to comments and [...]
5 ways a community can help with inclusivity and diversity
Why is inclusivity and diversity important? Studies have shown that communities with diverse members provide a wealth of perspectives that can make a difference when it comes to innovation and engagement. Here are 5 ways that your community can [...]
Tips for making your community profitable
Online communities are seen as the go-to hub for members to interact and share knowledge. A way of delivering information to members. When evaluating community software, we often look at the outlay as an expense rather than as a profit [...]